Privacy Policy

LavaLatino respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. By using LavaLatino, you agree to the practices described below.

Adults Only

LavaLatino is for adults 18 years or older. We do not knowingly collect personal information from anyone under 18. If we learn that such information has been collected, it will be deleted immediately.

Information We Collect

We may collect personal information when you register, use our service, request a free trial, or contact support. This may include:

  • Name or nickname
  • Phone number
  • Email address
  • Billing or payment information
  • Date of birth or age verification
  • Call activity and usage details

We may also collect non-personal data such as browser type, device information, and general location to improve service quality.

How We Use Your Information

  • Create and manage your account
  • Provide phone chat services
  • Verify age and identity
  • Process payments
  • Provide customer support
  • Improve service quality
  • Send service notices and promotional offers (you can opt out)

We do not sell or rent your personal information.

When We Share Information

We share information only when necessary:

  • With payment processors or service providers who help operate the service
  • When required by law, subpoena, or legal request
  • To enforce our Terms of Use or protect users
  • With your consent

All partners are required to keep your information confidential.

Call Privacy

LavaLatino is designed for private conversations. Calls may be monitored or recorded for safety, quality control, or fraud prevention. Do not share personal details like your address, workplace, or financial information with other callers. You are responsible for the information you share during calls.

How We Protect Your Information

  • Secure servers and payment processing
  • Limited employee access
  • Encryption where appropriate

No system is completely secure, but we work hard to protect your data.

Your Rights

  • Request access to your personal information
  • Correct or update your information
  • Delete your account
  • Opt out of marketing messages

Contact customer support to make these requests.

Cookies and Tracking

Our website may use cookies to improve performance, remember preferences, and analyze traffic. You can disable cookies in your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of LavaLatino means you accept the updated policy.

Contact Us

For questions about this Privacy Policy, contact LavaLatino customer support through our website or at (888) 632-2121.